Oh the things you can find if you don’t stay behind: patient feedback by Michael Greco

Michael is one of the founders and the chief executive of Patient Opinion Australia, a not-for-profit charitable organisation that aims to use the patient voice to drive change. Patients send their stories to POA who then feed them back to healthcare organisations.

Listen to Michael speak of this vital service and how it can make a difference to patients and providers alike.

Author: Tessa Davis Tessa Davis is a Consultant in Paediatric Emergency Medicine. She is from Glasgow and Sydney, but is currently living in London. @tessardavis | + Tessa Davis | Tessa's DFTB posts

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