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Oh the things you can find if you don’t stay behind: patient feedback by Michael Greco

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Michael is one of the founders and the chief executive of Patient Opinion Australia, a not-for-profit charitable organisation that aims to use the patient voice to drive change. Patients send their stories to POA who then feed them back to healthcare organisations.

Listen to Michael speak of this vital service and how it can make a difference to patients and providers alike.

About the authors

  • The house-elves are still hard at work, copying, pasting, and occasionally weaving a little magic!

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